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Alfresco Support

Alfresco Support

Limited knowledge and capabilities in technical aspects can cost time and money. Our support team is available 24 X 7 to keep your IT infrastructure up and running. We provide the below services to ensure continuity of your business:

  1. 24 X 7 server monitoring
  2. Email, SMS and Call notification of urgency or downtime
  3. Dedicated Tech Support Services
  4. Off-site server support
  5. Deployment of full time System Administrator
  6. Management of cloud based servers
  7. Incident, change and problem management
  8. Patch management
  9. Backup management
  10. Research and resolve requests by utilizing established procedures
  11. Responsible in documenting the communication and steps taken in detail
  12. Best 3rd party support/custom software installation, configuration, troubleshooting and maintenance.
  13. Monitoring Failover Support

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