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Dec 27

How to Make the Most of Enterprise Content Management System in 2020

ECM services are aimed at editing, managing, and maintaining mission-critical documents. The real-time access and sharing ability of the key corporate data can lead your company to consistency and a proper decision-making for ensuring growth. The Enterprise Content Management (ECM) platform is therby offering you a better control over information. It also helps you streamline business processes and enhance workflow capabilities.


Here we are going to discuss the key roles of the ECM system in modern enterprises. We will see how multiple stakeholders can easily collaborate at different levels through the ECM system.

Role of Enterprise Content Management

  • Decision-making
    The president, CEO, and the entire management of the company can make informed decisions with the help of ECM solutions. In today’s competitive and fast-paced business scenario, the company leaders need real-time access to all important documents that are already accessed and used by other employees. ECM services assist you to organize documents based on content and context to give easy and anytime access to all necessary documents.
  • Flexible deployment
    What are the biggest roadblocks in implementing a powerful content management system in the enterprises? The answer is- infrastructure limitation and poor adoption. Here ECM consultants can lend a helping hand and enable you to get the most suitable and user-friendly solution to meet infrastructure needs. An enterprise content management system can facilitate the IT team to get relief from content management-related tasks.
  • Documentation
    Better documentation and efficiency are key benefits of the right ECM system. It can also enable the company management to take corrective actions on a consistent basis. Thanks to seamless access to documentation, the QA and compliance departments face fewer issues related to compliance. The QA department also finds time to develop preventive methodologies.
  • Audit and Payment processes
    The document management system can streamline the financial processes and keep the records of transactions in a flexible, secure, and audit-friendly way. All related parties can access these records as and when necessary. Even if the traditional processes are slow, the ECM can streamline them. The finance and account department can get support from the content management system in the form of an up-to-date copy of every important file.
  • Management and Automation
    It is getting increasingly difficult for enterprises to update workflows manually in today’s competitive age. It adversely impacts the daily operations of the company. The ECM solutions can effectively streamline the project management and assist the management to enhance relationships with suppliers.

Also Read- Top Ten Business Benefits of Document Management System in 2020

Responsibilities of companies to leverage the benefits of ECM services
Companies that deal with a large volume of content and having operations in various locations can be great beneficiaries of the enterprise content management system. It integrates content with business processes and reduces the cycle time significantly. But then, companies should take some measures to avail of the advantages of the ECM system.

1)Assessment of needs
The establishment of a document management system needs a proper assessment of the content management requirements of the company. It is necessary to identify the types of content that you want to manage and define the sources. Apart from this, the hierarchy pattern needs to be considered to determine access and authentication.

2)Choose the right ECM developer

Choosing the right ECM solutions provider is highly necessary providing the fact that many companies offer such solutions these days. Some ECM vendors provide cloud-based software as well. In such a situation, the company management needs to be focused on their content requirements and select a reliable Alfresco development company.

3)Address server requirements
The ECM system needs appropriate hardware or servers. These servers should be capable to save software components and database software. You can contact ECM consultants to configure network administration, security server, content repository, and content ingestion tools.

4)Implement key features
The implementation of key features is necessary to leverage the benefits of automation and improved workflow capabilities. For example, the search feature enables the users to find the document on the basis of keywords and tags.

5)Train employees
The company needs to train employees for using a document management system more effectively and efficiently.

6)Maintain the ECM system
Regular maintenance and update are necessary to keep the enterprise content management system ready for changing content requirements.

The document management system can successfully bring workflow automation and transform the legacy content management process into a digital system. The paperless system and analytics facility can help you get a significant ROI (Return on Investment) over the period.

Concluding Lines
The enterprise content management system can play a vital role in managing corporate data to enhance efficiency and productivity. Companies can make the most of it by following the tips mentioned above. Furthermore, you can contact ECM consultants to leverage all the benefits of ECM services.

ContCentric is a leading Alfresco development company that has served many corporate clients globally by providing robust ECM solutions. Our in-house developers can assist you to integrate a customized document management system to meet the content requirements effectively.

Document management system

Rahul Pethani

About The Author

Rahul Pethani is a Business Development Manager at ContCentric. Apart from looking after the sales and marketing activities of ContCentric, he has a keen interest in analyzing the use cases of both ECM and BPM platforms. Having a good insight into the Enterprise content management system. he used to stay updated with technological advancements and current affairs alike. Besides, he occasionally shares his domain expertise through writing blog posts.

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